Migrating Users

[David Malka]

Hi all.  I shall try this question again, in case my response got missed. 

I am trying to migrate an on-prem 5.7 instance, to the Cloud.   As my instance was old, I first exported all of my spaces to zip files.  I then shut down that instance, and spun up an intermediate 6.15.10 instance on a laptop.   I imported the first (and largest) of my spaces onto that laptop, exported it again, and then imported it into the Cloud instance. 

This went well, but when I looked at the space on the Cloud, I could see that all of the pages were listed as having been edited by a user who had since been deleted.   And if I look at a page (for example, our pets' vaccination record), there is no 'edit' button anywhere that I can see.  

So I tried again.  I deleted the space from the laptop, and from the Cloud.  I then went to the laptop instance, and created two users (since that's all I need) with the same e-mail address, same password.  I then did the same on the Cloud instance.  Again, I took the zip file, imported it to the laptop, exported it from there, and re-imported it to the Cloud.

Same result.  I cannot edit any of the pages, and the users are listed as being 'deleted'.

Is there some way I can get all of my data, all of my users (well - 'both' of my users) from the old 5.7 instance, via the 6.15.10 instance, and onto the Cloud? 

Thank you. 

[Fabio Racobaldo _Herzum_]

Hi @voyagesdedavid ,

my suggestion is to use Cloud Migration Assistant https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/ 

When to use the Confluence Cloud Migration Assistant

Use the Confluence Cloud Migration Assistant when:

• you want to move users or data from Confluence Server or Data Center to Confluence Cloud

• you want to assess your apps before moving from Confluence Server or Data Center to Confluence Cloud

• you want to run a test or trial migration from Confluence Server or Data Center to Confluence Cloud

• the Atlassian Support team has recommended using the app

Hope this helps,

Fabio

[David Malka]

Thank you.  What does one do when one's original instance is < 5.10, however?

[Fabio Racobaldo _Herzum_]

My suggestion is to ugrade your server instance first to a new version.

[David Malka]

Is it possible to go from Confluence 5.7 to Confluence 6.x without significant changes to the backend DB (which is currently MySQL 5.7)?  

[Fabio Racobaldo _Herzum_]

Based on the following doc https://confluence.atlassian.com/doc/upgrading-confluence-4578.html , you could upgrade directly form 5.0 to 7.0. It means that you can upgrade from 5.0 to any 6.x versions.

[David Malka]

Interesting.  I was under the impression that from 5.x to 7 was not possible, because the higher versions do not use the same database backend.  I will power up my old instance and do this now.