Merging user names in Confluence and JIRA

I need some help in merging user names by running SQL scripts or by other means

Our Confluence ver 5.6.5, MS SQL 2012. JIRA ver 6.3.12

here is our scenario, we are using Crowd Authentication with AD accounts.

we have Confluence internal users with this format - rt-john-smith, same for JIRA also

we have Crowd internal users with same format as above - rt-john-smith

we want to move to AD accounts  authentication with this format - jsmith

how can i merge above Conf internal and Crowd internal users accounts with AD accounts, so that all user history/actions are saved with new user id.

we are disabling Crowd and Confluence internal users, but users are complaining that their history is not showing up.

in above scenario - user email is same,  user first name and last name also not changing, only user name needs to be changed.

Appreciate your help any ideas or workaround for this.



1 answer

We have a similar scenario. The only difference is, that we also want to be able to merge internal users form JIRA with our AD-Users in Crowd. Did you ever find a solution for this?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

927 views 47 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you