Mention appears 2 times the same user


When I use @mention, sometimes users appears 2 time.


I check the user profile, it's the same person (it's me ;) in the example)

How to fix this bug?


2 answers

1 accepted

1 vote
Answer accepted

Hi there!

Usually this happens due to index problems. Try to reindex the confluence instance and if that doesn't help, a reindex from scratch might help to fix the problem.




Just checking if my answer helped to fix the problem. Let me know about it.


Hi Rodrigo,

I confirm, I reindexed confluence from scratch and users appears one time.

But, I have a little, now I have some pages with ghost user as creator.

On page it appears as "created by 12324156468768768eeeaaaaaxxxfffffff"


Hi Cedric,

Glad that my answer could help fixing the first problem. Now for the second problem I recommend to open a new question here so it will get attention of the community and they might know what could be causing this issue :)



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