Make site home page Confluence instead of Service Desk portal (Cloud version) Edited

Susan Ostreicher Community Champion Jul 10, 2017

We are using Confluence and JIRA Service Desk.  When users log in, they are directed to the Service Desk portal, but I would like to direct them to the Confluence space home page instead. Is this possible? 

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Susan Ostreicher Community Champion Jul 21, 2017

Nevermind; this question was answered in a different post.

0 vote

When they log into Confluence or JIRA?  And are they customers or full JIRA/Confluence users?

Susan Ostreicher Community Champion Jul 12, 2017

Thanks for the response, Nic. These are internal users, not customers.  We have Cloud licenses only for Confluence and JIRA Service Desk, and these users don't have access to JIRA Service Desk (meaning they're not agents).

When they go to "ourcompany.atlassian.net", they're automatically redirected to "ourcompany.atlassian.net/servicedesk/customer/portal/1". I'm wondering if they can be directed to "ourcompany.atlassian.net/wiki" instead.

0 vote
Susan Ostreicher Community Champion Jul 20, 2017

Following up on this.  Does anyone know of a way to set the overall site home page to Confluence instead of the JSD customer portal?  Thanks!

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