Mailserver Configuration doesn't work

Hello

The confluence mailserver configuration doesn't work with our exchange server.

In the field hostname i wrote: mail.xy.com:25. The port 25 is open.

And then when I click on "Send Test E-Mail" this errorcode

An error has occurred with sending the test email. If your mail server requires authentication, please ensure that TLS or SSL is enabled on your server for the specific mailbox. If your mail server allows anonymous connection, please remove the username and password from the configuration and try again.

com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client
	at

appears.

when I test it with the gmail-smtp server all works well.

I hope you can help me.

luke

1 answer

0 vote

That means Confluence is trying some form of authentication that Exchange is not set up to accept.

First check what you have set up for Confluence, then ask your Exchange admins to enable your user to authenticate to the Exchange SMTP system.

Your Exchange admin must grant your Confluence server to send email.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,782 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you