MP4 stops playing several minutes in on Multimedia Macro

Katharine McLean December 11, 2019

Hi all,

I've been using the Multimedia Macro successfully for some time now, but recently the videos on a particular page have stopped working. They are about 18 or so minutes long and they stop 3-6 minutes in. If you try to press play they start over. 

Downloading the files they are not corrupt. I uploaded on a new test page and the macro did the same thing, stopped playing several minutes in. No latin characters on the file name, page name, or even on the page itself for that matter. 

Anyone run into this? Have a fix? These are training videos so I'm hoping there is a readily available fix that simply hasn't been posted here yet! Thanks!

Best,

Katharine

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