Looking for best practices for setting up Jira and Confluence for a community development situation


Open Source Routing is working to reintegrate a number of independent development track into Quagga and provide a common testing framework for existing and future work. We have chosen Jira/Confluence to base this work on. We are probably looking at ~20 major contributors from across the world.

Are there any best practices documents about ways to set up Jira and friends in a community development project. If not, are there a few comparable sized projects that would be willing to share their experiences with what worked and didn't work for them in bringing Jira and friends in.

you can contact me at jscharf-at-opensourcerouting-dot-org.

thanks in advance


3 answers

1 accepted

0 votes
Accepted answer

I can speak only for JIRA

1. Dont go Workflow crazy. I heard that in a company had like 250 workflows(to many). You need to create 3 or 4 categories for workflows(agile, waterfall,etc). You need to match different teams within these categories. Otherwise you probably have a lot of workflows to maintain. If you company is going to hire full time atlassian experts then go workflow crazy. But I dont think this is the case for many companies.(Keep it Simple)

2. The same applies for Permission, Notification schemes. We currently have 3 types of Permission schemes and 3 types of notifications schemes(No more!)

3. Make sure you evaluate and test your plugins in a standard way. Take a look at the logs, make people use the plugins for a while before installing them on production.

4. Always, always set up a Sandbox Jira Instance to test your changes.

1. Use MySQL Database

2. Use Linux on the server

3. Use the same instance Tomcat for both(If you have more than 1 server you can have two instances)

4. Set up a really good Backup Procedure

5. Dont go Plugin Crazy

6. Wait for JIRA 5.0 (November. Is really cool!)

I was thinking more about workflows, user management, etc.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,363 views 97 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you