It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Log into confluence with crowd


We upgrade Confluence version 3.4.8 to 4.0.7 and we import a daily-backup, but we can't log into confluence.

We use crowd 2.7 to log, we consult "Integrating Crowd with Atlassian Confluence" documentation but we don't find a solution.

This is our log:

2013-11-15 18:02:34,198 INFO [main] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2013-11-15 18:03:58,124 WARN [http-8084-6] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'user_m' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

Are we need to login with a local confluence's administrator to configure something ?

Thanks for your help

4 answers

1 accepted

Hi Johann,

If you don't have the local user, you have to create it on your database. This is a pretty trivial process and is very well documented here:

Keep us posted


Felipe Alencastro

Hi Johann,

Beginning with confluence 3.5 we dropped support to atlassian-user.xml which was the old way to integrate confluence with Crowd or LDAP.

So basically you have to reconfigure Confluence to work with CROWD, for that you have to access confluence with your “admin” user, which is not stored on crowd, and follow this guide:

Please let me know if that helps in your case.


Felipe Alencastro

Ok i understand but, all my user are stored in crowd. I don't have admin user directly created in confluence.

So how i can create this local confluence admin ?

It's OK. Thank's for your help.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 (you can also ...

2,510 views 14 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you