Log into confluence with crowd


We upgrade Confluence version 3.4.8 to 4.0.7 and we import a daily-backup, but we can't log into confluence.

We use crowd 2.7 to log, we consult "Integrating Crowd with Atlassian Confluence" documentation but we don't find a solution.

This is our log:

2013-11-15 18:02:34,198 INFO [main] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2013-11-15 18:03:58,124 WARN [http-8084-6] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'user_m' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

Are we need to login with a local confluence's administrator to configure something ?

Thanks for your help

4 answers

1 accepted

Hi Johann,

If you don't have the local user, you have to create it on your database. This is a pretty trivial process and is very well documented here: https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

Keep us posted


Felipe Alencastro

Hi Johann,

Beginning with confluence 3.5 we dropped support to atlassian-user.xml which was the old way to integrate confluence with Crowd or LDAP.

So basically you have to reconfigure Confluence to work with CROWD, for that you have to access confluence with your “admin” user, which is not stored on crowd, and follow this guide:


Please let me know if that helps in your case.


Felipe Alencastro

Ok i understand but, all my user are stored in crowd. I don't have admin user directly created in confluence.

So how i can create this local confluence admin ?

It's OK. Thank's for your help.

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