Hi -- whenever I link directly to a file to download in a word document, it tells me that this action is not permitted. The same link works fine in Outlook or in a web browser (I used Chrome). here's a screenshot of the error:
I even tried manipulating the link and it still didn't work.
Any idea of what I'm doing wrong or how to fix this?
This problem is being caused by a known bug in OnDemand: https://jira.atlassian.com/browse/AOD-6317
There are some workarounds listed on that bug report, I strongly recommend you to check those to see if they solve your problem. A fix for that bug has already been found and it should be deployed in OnDemand soon.
Hope this information helps!
Getting into "Not Permitted" is usually related with page restrictions. Do you want to check and see if this happens in one single space or in every space? Also, check and see if this is happening to a single user or every users.
Rule of thumb to follow is if this problem happens in a single space, then check on the space permission.
A guide for you to refer to would be this KB article:
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