It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Licensing and upgrading as we grow Edited

Hi Guys,

we are currently using some open source wiki as our IT knowledge base and are evaluating confluence as a proper replacement.


I've  worked with confluence at my previous company, hence I'm quite fond of this product


As of right now we will probably only need the 100 users licence as we migrate from our existing wiki to confluence but since im working for university IT (a rather small one) we will probably expand confluence usage to many more departments and even some student projects later on.


It's quite hard to justify such a massive bill (even with academic pricing) for like 2000 users (estimated for later) in the beginning, while we run the pilot within our IT department.   


As far as my research goes, a 1 user licence is occupied as soon as the LDAP Query confirmes a user is eligible to log into confluence.


While the data center licensing plan is somewhat flexible with the growing user base the reoccurring costs per year will quickly outpace the one-time-payment for the server license.


My questions are:

  • What are our options as we expand?
    • Can we purchase a 500 / 2000 user server license at a discount later on?
    • Or do we really go with the 2000 upfront?
  • What happens to the occupied license when user has logged in, created some content and leaves the university / is removed from access groups / our systems?




1 answer

0 votes

Hello @Tim N ,

to answer your questions:

  • If you purchase 100 users license right now, you can always upgrade your user tier to 500 or 2000 users for lower price later on - no need to buy a new license. Check out this page to find the pricing for that:
  • Confluence is divided to user tiers, so it does not matter who was previously using it, but how many users are currently using it. If you deactivate the user in Confluence, the license gets free for another user.

Hope that helped!


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

Lessons and Learnings: Six Months of Working Remote [Discussion]

Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...

8,196 views 6 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you