License Report not showing all downloads

Our plugin, Mediamark, got some fresh downloads but they are not showing up in the License Report a week after. According to Atlassian website it was supposed to be updated within 24 hours. Is this a bug?

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The answer I got on the Google group is that # of downloads does not equal to # of activated licenses. I assumed that if someone downloads a plugin it's to evaluate it, but I guess some people just got planty of time on their hands :).

Hello Alexander,

Sorry, this is not very clear to me. Do you mean that you cannot see latest licenses that you acquired in using your account?


Hi Alyson,

No, that's not what I meant. We are the plugin vendor and get a license report that shows all the licenses for the plugin that were acquired by others.

In fact, perhaps this is not the right place for this question. I later posted it also on the developer Google group (no answer so far though).

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