We have a 25 user licence for Balsamiq Mockups and confluence users more like this.
Now Mockups UI Button isn't available and we can't add or edit mockups. The Configuration for Mockups isn't available. (grey button) We add a new group balsamiq-mockups-editors but it doesn't work.
is it necessary to use this licence for 25 users or do we have to upgrade the licence?
From the Balsamiq web site (http://support.balsamiq.com/customer/portal/articles/113839#users)
"If you purchased your plugin license from Balsamiq
If your plugin license is lower than your Confluence license, you'll have to create a Confluence user group called balsamiq-mockups-editors and add people to it manually."
I have the same problem. I bought 10 users licence (400 USD) while my Confluence installation license is for 25 users.
Now I have a message in Confluence Manage Add-On "Upgrade this add-on license ($600) to match your 25-user Confluence license."
Probably I'll have to contact Balsamiq to sort it out.
Hey Community! I’m Stephanie Zhang, a Product Manager along with @Wei on the Confluence mobile app. Our team has been hard at work to deliver helpful enhancements to the Confluen...
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