I'm on Confluence self-host 7.3.1, and today come across this issue.
I used JIRA as a keyword in Labels, and there's a popup saying it is not permitted. The spin wheel next to Create button will spin non-stop, and no how-to article will be created
Sometimes the synchrony in Confluence can be behind this kind of issues. We end up by disabling it which will remove the ability to use concurring editing. Hopefully it won't be the case for you.
Best,
Fadoua
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