LDAP synchronization fails

We have upgraded from confluence 3.5 with LDAP authentication and local groups.

Now when we try to synchronize with the directory it fails with the following stack trace in catalina.log.

2012-11-12 16:36:55,713 ERROR [scheduler_Worker-2] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 8257537 ].

com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.SizeLimitExceededException: [LDAP: error code 4 - Sizelimit Exceeded]; nested exception is javax.naming.SizeLimitExceededException: [LDAP: error code 4 - Sizelimit Exceeded]; remaining name 'ou=Staff,o=scu.edu.au,dc=scu,dc=edu,dc=au'

at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:416)

at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:384)

at com.atlassian.crowd.directory.SpringLDAPConnector.searchUserObjects(SpringLDAPConnector.java:574)

at com.atlassian.crowd.directory.SpringLDAPConnector.searchUsers(SpringLDAPConnector.java:943)

at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:41)

at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:60)

at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:40)

at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:621)

at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:63)

at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50)

at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobBean.executeInternal(DirectoryPollerJobBean.java:29)

at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)

at org.quartz.core.JobRunShell.run(JobRunShell.java:199)

at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

Caused by: org.springframework.ldap.SizeLimitExceededException: [LDAP: error code 4 - Sizelimit Exceeded]; nested exception is javax.naming.SizeLimitExceededException: [LDAP: error code 4 - Sizelimit Exceeded]; remaining name 'ou=Staff,o=scu.edu.au,dc=scu,dc=edu,dc=au'

at org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:146)

at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:319)

at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:237)

at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:624)

at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:535)

at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper$1.call(LdapTemplateWithClassLoaderWrapper.java:56)

at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper$1.call(LdapTemplateWithClassLoaderWrapper.java:53)

at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper.invokeWithContextClassLoader(LdapTemplateWithClassLoaderWrapper.java:43)

at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper.search(LdapTemplateWithClassLoaderWrapper.java:53)

at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:412)

... 14 more

Caused by: javax.naming.SizeLimitExceededException: [LDAP: error code 4 - Sizelimit Exceeded]; remaining name 'ou=Staff,o=scu.edu.au,dc=scu,dc=edu,dc=au'

at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3093)

at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)

at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2794)

at com.sun.jndi.ldap.LdapNamingEnumeration.getNextBatch(LdapNamingEnumeration.java:129)

at com.sun.jndi.ldap.LdapNamingEnumeration.hasMoreImpl(LdapNamingEnumeration.java:198)

at com.sun.jndi.ldap.LdapNamingEnumeration.hasMore(LdapNamingEnumeration.java:171)

at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:295)

... 22 more

1 answer

1 accepted

The LDAP directory has grown - the limit was the LDAP search size limit. Fixed by increasing the bind DN's search size limit.

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