Can I link my team Confluence cloud space (sd-docs.atlassiant.net) with my Jira Service Desk instance (sd-tickets.atlassian.net)?
If so...how do I do it? I have tried linking in the knowledge base settings from Jira to my confluence space but nothing appears in the search but I am also not sure if that is where I need to link the two. i am owner and admin in both spaces.
Can anyone guide me or inform me on what I may be missing?
Hi @Landon Veitch welcome to the community. If I understand your question correctly, you'd like to connect a Knowlege Base using Confluence to your JSM project.
I used this article to get everything setup and it's been working for me ever since.
Hope that helps.
Is that the only way to link between Confluence and Jira ServiceDesk? I found the way you mentioned and thats what I was thinking as well but the original sd-docs site appears to be setup as a collaborative space and not a knowledge base space (after digging around looking at how they set things up)
If knowledge base is the only way to link then I will have to change spaces or start a new one. I appreciate the assist Dan!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.