Jira Issues Macro when i do export to PDF the due date field is empty

I put Jira issues Macro in a page :

No problem, the field Echéance (=due in french) is well formated and visible.

Next in a pdf expo

rt :

The same column is empty.

I have workaround to find why, and try lots of differents parameters, neither work (i clean the cache too)

Does someone have the same issue ?

Does somebody knows how to find a solution ?

Thank you

3 answers

1 accepted

Hi Jean,

I have confirmed that this seems to be a bug due to the configured language on the instance general configuration. In order to fix this and keep the instance language is Frence you would need to do the following

  1. Configure Confluence and JIRA instances to use English language
  2. Access your profile on both Confluence and JIRA
  3. Change the language configuration to be on "French" on your profile level (Confluence use the "Setting" tab)
  4. This way, Confluence and JIRA instance main language is on English, but display in French
  5. Exporting the jira issue macro should works fine now

Please try the above suggestion. Hope it helps.

Cheers,
Septa Cahyadiputra

This is a correct workaround that correct my problem.

You have just to configure Jira in English, next everything is ok on Confluence.

For your users in Jira they will have to change their default langage to their native or favorite langage.

For frenchies it could be difficult to read some english for five minutes lol ... but it is a good exercice. Thank you again Septa.

Hi Jean,

Judging from your issue description and screenshot, it seems that this is relevant to a reported bug which is being tracked here:

CONF-23176

I have already add my private comment so that our developer aware that this issue affecting "Due Date" column as weel. Please feel free to address your concern directly into the mentioned bug report.

Sorry for any inconveniences cause by this bug.

Regards,
Septa Cahyadiputra

I have seen that bug before, but i was not sure (if it was a bug and / or affectected other configuration)

I have voted to this issue and put a link to this description.

thank you

Note : if you click on 'static" in the macro view, the "due" field is empty too

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

380 views 21 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you