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Jira DC and Confluence SaaS Licensing

Hi,

 

A customer has a Jira DC setup, and wants to integrate cloud version of SaaS  with it.  Is this possible and what are the licensing cost implications?

 

Graham

1 answer

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Answer accepted
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 01, 2023

Hi @Graham Tyrie ,

I hope you are doing well!!

Yes it is possible,

you can integrate your Jira DC with Confluence Cloud with or without  Application tunnelling.

You need to install the "Application Tunnel" free app by Atlassian on Jira.

Link for App - https://marketplace.atlassian.com/apps/1227901/application-tunnels?tab=overview&hosting=datacenter

For more information -

1. Create application links between cloud and self-managed products

2. Connect to self-managed products with application tunnels

 

 

Regards,
Mayur

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 01, 2023

Adding to this...

There are no additional licensing cost to simply integrate the two products.

Your licensing cost are based on the licensed users for each product. Each one is licensed separately.

You can find Confluence Cloud pricing information here:

https://www.atlassian.com/software/confluence/pricing

Like Graham Tyrie likes this

@Mayur Jadhav Thanks Mayur.

@Trudy Claspill The Customer has Jira DC for their users, but do not have Confluence, and they want to use Confluence Cloud integrated with their Jira DC instance.  Are you saying they would they need to purchase Confluence Cloud user licences also?

Thanks.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 02, 2023

Hello @Graham Tyrie 

If they don't already have Confluence set up, they have to do that.

If Jira Software users need to be able to access Confluence directly or through Jira, then those users will either need Confluence user licenses.

If there are 10 or less users who need to access Confluence then you can set up a free use subscription. If there are more than 10 people needing access then you will have to pay for Confluence licenses.

Like Graham Tyrie likes this

Thanks Trudy and Mayur - really useful and appreciated.

Like Mayur Jadhav likes this
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 03, 2023

Thanks @Trudy Claspill for pitching in, I was not active since few days.

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