'JIRA Server' is not functional during authentication


We are getting this error after migrating Confluence and JIRA to a different server. So far solution given for a similar issue has not fixed the problem, e.g (updating IP whilte list and encoded_address_binary field on Confleunce and Jira tables: cwd_directory_attribute and cwd_application_address)

Any ideas?



2 answers

Hi Ivor, it may be easier to solve this issue via UI. I'd suggest that you log in Confluence with an internal administrator (you may need to follow this doc) and recrease the integration with JIRA as in this page.


Thanks Tiago, I followed your suggestion and the problem has now been addresssed

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

346 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you