JIRA Issues macro in Confluence gives error APP_UNKNOWN

Hi,

When I use a JIRA Issues macro (https://confluence.atlassian.com/display/CONF43/JIRA+Issues+Macro) in my Confluence 4.3.1 page, it results in the error
APP_UNKNOWN; Unknown Application: {0}; ["confluence:8090676"]<br/>class com.atlassian.confluence.extra.jira.TrustedAppsException

It used to work before and changed nothing in the Application Link. In its Incoming Authentification, the Trusted Applications status is on 'Configured' (green):
"AGIT6" (JIRA) is currently configured to make requests into this Confluence environment using Trusted Applications. "

I use JIRA 6.3.10. There, I also have defined an application link in the Application Navigator towards Confluence.

Thanks in advance,
Sabine Van Regenmortel

 

2 answers

This widget could not be displayed.

There is a KB article here about your question: https://confluence.atlassian.com/display/CONFKB/Encountered+_APP_UNKNOWN+Error+When+Using+JIRA+Issues+Macro

I got the same issue - Haven't got a chance to apply the method described above yet.

This widget could not be displayed.

Hi Feng, thanks for answering! I got this link from the Atlassian Support Team too, but for me it didn't work.

I think I will just upgrade Confluence and use the new JIRA Issue macro instead of the old JIRA Issues macro. 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

102 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you