JIRA Issues macro in Confluence gives error APP_UNKNOWN


When I use a JIRA Issues macro (https://confluence.atlassian.com/display/CONF43/JIRA+Issues+Macro) in my Confluence 4.3.1 page, it results in the error
APP_UNKNOWN; Unknown Application: {0}; ["confluence:8090676"]<br/>class com.atlassian.confluence.extra.jira.TrustedAppsException

It used to work before and changed nothing in the Application Link. In its Incoming Authentification, the Trusted Applications status is on 'Configured' (green):
"AGIT6" (JIRA) is currently configured to make requests into this Confluence environment using Trusted Applications. "

I use JIRA 6.3.10. There, I also have defined an application link in the Application Navigator towards Confluence.

Thanks in advance,
Sabine Van Regenmortel


2 answers

There is a KB article here about your question: https://confluence.atlassian.com/display/CONFKB/Encountered+_APP_UNKNOWN+Error+When+Using+JIRA+Issues+Macro

I got the same issue - Haven't got a chance to apply the method described above yet.

Hi Feng, thanks for answering! I got this link from the Atlassian Support Team too, but for me it didn't work.

I think I will just upgrade Confluence and use the new JIRA Issue macro instead of the old JIRA Issues macro. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Dec 18, 2018 in Confluence Cloud

Happy holidays from our team to yours!

Hi Community!  2018 was filled with changes for our team, both big and small, and we've taken a lot of time to both celebrate our wins and recognize areas of improvement. One thing that we're a...

473 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you