JIRA/Confluence User Access

I have added Confluence to my OnDemand account and have added a new user to Confluence only and updated a user to have Confluence also. When I try to set up a team space and add users I see the user I added Confluence only when typing in the name but I do not see the name when typing in the user I added Confluence too that was already a JIRA user.

1 answer

1 accepted

0 votes
Accepted answer
Jason Worley Atlassian Team Jan 07, 2014

Check that the user has access to JIRA and Confluence here:


I ended up deleting the user and adding him in and that seemed to do the trick. This is obviously not ideal if the user has a bunch of stuff linked to them.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,556 views 26 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you