It is possible to make search by root causes or potencial error?

We need to develop a Knowledge data base that includes lessons learned , and what im trying to do know is to for example make a search by for example a root cause or potential error ?:

Potential error

Hood does not open or close

cause

Hydraulic lines kinked.

  

Thanks for your attention.

  

1 answer

0 votes
Stephen Deutsch Community Champion Apr 23, 2015

Depending on how your data is stored, you might set up a table in the page like this:

--------------------------------------------------------------

|           Type           |                Reason                |

 -------------------------------------------------------------

|   Potential Error    |   Hood doesn't open/close  |

-------------------------------------------------------------

Then, since Confluence ignores whitespace in your search, you could just search for "Potential Error Hood doesn't open/close" (in quotes, so you search for the exact value).

The only problem with this approach is that you cannot use and, not, and or in your text, since Confluence uses those as reserved words and does not index them.

 

Another option would be to put the information in the page properties macro: https://confluence.atlassian.com/display/DOC/Page+Properties+Macro

and put the report into a page: https://confluence.atlassian.com/display/DOC/Page+Properties+Report+Macro

and then you could sort the report table by potential error/root cause.

Davin Studer Community Champion Apr 23, 2015

I would second the page properties and page properties report approach.

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