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Issues on Confluence on Save/ Publish changes

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April 2, 2024

We have encountered an issue when we try to save/publish the latest updates on Confluence in one of the pages of our Project. Thus, we are unable to save the work/updates made. 

The error code is the k8om6g. 


Kindly advise us on how to proceed.

1 answer

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3 votes
Answer accepted
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 2, 2024

Hi @akatsouraki , welcome to the community and thanks for your question.

For an error like this, I would typically encourage to open a support ticket with Atlassian directly so they can assist you directly in the instance with this issue.

I am tagging them into this ticket for you.


Sumit Uniyal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2024

@akatsouraki To check further on this we would require access to your instance therefore as mentioned by Valere, please raise a support ticket with Atlassian directly.

I can see that you don't have sufficient privilege to log a ticket.

As per the Atlassian Support offerings for any technical support you need to take help from your site admin to log a ticket on your behalf. Please see the below screenshot for reference
Screenshot 2023-06-02 at 5.41.36 PM.png

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