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Issues in migrating attachments

SaravanaKumar
SaravanaKumar Dec 06, 2022

We have tried migrating a space of about 5GB from server to cloud.During the mid of the process an error came saying

Failed to export [cloudId=d6648783-45b0-4195-a1d1-54d1cab5419d,fileId=1aad8337-3dcb-4670-9786-da583471b90f,spaceKey=ED]. Error: org.springframework.transaction.TransactionSystemException: Could not roll back Hibernate transaction; nested exception is net.sf.hibernate.TransactionException: Unable to rollback against JDBC Connection

And after this we went back to the server whether all are good.But we found all the attachments from that space are broken in Confluence Server.How to recover them and what might be happened

Please help us.

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Hana Kučerová
Hana Kučerová Community Leader Dec 08, 2022

Hi @SaravanaKumar ,

I recommend you to create migration support issue directly to Atlassian.

Hopefully you have some backup, because I’m afraid you will have to do some sort of recovery, but maybe Atlassian will come with something better…

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