Hi Atlassian Team,
I am upgrading my confluence server from 5.5 version to 5.9.8
I encounter following issues:
3. On the dashboard on left hand panel i am not able to see:
This panel is coming in 5.5 version but not on 5.9.8.
Please help us in resolving these issues and also if any other issue we can face on this upgrade.
Please also guide on which version we should upgrade in order to minimize the issues.
Atlassian Answers is a forum for you to get community help, but won't get you in touch with our support team. The best way to get in touch is to head to https://support.atlassian.com and create a support issue. From there the team can take a look at it and get back to you.
First, forget errors 2 and 3 for now.
You need to fix the first error and get the database collation right before re-testing. Set the collation correctly on the target database and re-do the upgrade/import
The collation could be causing the "not permitted" and panel issues. It could be something else, but I've seen cases where the wrong database collation does (specifically, Turkish names couldn't be read from the groups, so a user with a Turkish name could log in, but appeared to belong to no groups)
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