Issue with confluence user limits

Hi,

I am having issues with the user limits. I have disabled the users that are not using confluence or JIRA and the number active users is 10 but I am still getting the error message "This Confluence installation is not licensed for additional users". I cannot delete the disabled users as there have closed off issues in JIRA.

any ideas?

Paul

 

1 answer

Hi @Paul Lee,

you're sure read this: Deleting or Deactivating Users

maybe this answer helps you: https://answers.atlassian.com/questions/186110

Greetz Paul

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