Issue uploading tracking plugin licence


I installed CustomWare TRacking pluging. But when I tried to upload the licence key I received the error message saying "Could not parse certificate: DerInputStream.getLength(): lengthTag=42, too big."

Is there a way to get around?



1 answer

1 accepted

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Ziana has kindly provided me with a solution.

Get handy the key first then install it.

It appears lin left hand side menu in admin section under CustomWare plugin.

Click on the plugin name and upload the key.

Ziana's answer is below:

I believe you are trying to use the Plugin License Manager from Adaptavist to install the license key. Instead, please follow these instructions for Tracking plugins: , under Licensing section.

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