Issue uploading tracking plugin licence

Hi,

I installed CustomWare TRacking pluging. But when I tried to upload the licence key I received the error message saying "Could not parse certificate: java.io.IOException: DerInputStream.getLength(): lengthTag=42, too big."

Is there a way to get around?

Cheers,

Selcuk

1 answer

1 accepted

0 votes
Answer accepted

Ziana has kindly provided me with a solution.

Get handy the key first then install it.

It appears lin left hand side menu in admin section under CustomWare plugin.

Click on the plugin name and upload the key.

Ziana's answer is below:

I believe you are trying to use the Plugin License Manager from Adaptavist to install the license key. Instead, please follow these instructions for Tracking plugins: http://wiki.customware.net/repository/display/track/Getting+Started , under Licensing section.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

278 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you