Hello Support,

 

When I am try to view of any psd files on confluence, Its going to download. Previously it was open in View mode where i can see the psd without donwload.

Could you please help me on this and sortout this issue?

Look forward to hearing from you soon.

Thanks

 

1 answer

This widget could not be displayed.
Ann Worley Atlassian Team Sep 07, 2017

I understand you were able to preview .psd files in the past but now they have to be downloaded. Are you using Confluence Cloud or Confluence Server?

I found a support case where .psd files could not be previewed on a Confluence server instance because it took too much memory. If you are using a server version of Confluence please let me know how much memory is allocated to the JVM. This can be seen as Maximum Heap Size on the Confluence Admin>System information page under the heading, "Java VM Memory Statistics".

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

398 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you