Issue in view PSD file

Keyur.Patel@SmartMoneyMatch.com Sep 07, 2017

Hello Support,

When I am try to view of any psd files on confluence, Its going to download. Previously it was open in View mode where i can see the psd without donwload.

Could you please help me on this and sortout this issue?

Look forward to hearing from you soon.

Thanks

1 answer

1 vote

Ann Worley Atlassian Team Sep 07, 2017

I understand you were able to preview .psd files in the past but now they have to be downloaded. Are you using Confluence Cloud or Confluence Server?

I found a support case where .psd files could not be previewed on a Confluence server instance because it took too much memory. If you are using a server version of Confluence please let me know how much memory is allocated to the JVM. This can be seen as Maximum Heap Size on the Confluence Admin>System information page under the heading, "Java VM Memory Statistics".

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Confluence

Products

Interests

Community resources

Support

Issue in view PSD file

1 answer

Suggest an answer

Happy Anniversary, Atlassian Community!

Kesha Thillainayagam

We want to hear how your non-technical teams are using Confluence!

Atlassian User Groups

Find my local user group

Groups near you