Some persons are on customer site and do not have any internet connection.
Although they should get access to the customer tickets in Jira and the Knowledge Base articles in confluence.
At least it should be a read-only access. But the requirement would be also a possiblilty to work offline and sync after going online.
JIRA client cannot handle embedded pictures in comments and there will be no further development.
I see.
If images and formatting are key, then I guess PDF View Plugin is (one of) the best option.
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Hello,
we don´t want to export issues we want to work actively on an issue with a offline client that is able to have pictures embedded within the text.
Best Regards,
Michael
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If you want to take all those data offline, you should export them to a portable format that your staff member can carry on their laptops.
For Confluence, I guess you could export to HTML or PDF using the Scroll add-ons.
For JIRA, you could export to PDF, Excel or eventually try the JIRA Client add-on.
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