Some persons are on customer site and do not have any internet connection.
Although they should get access to the customer tickets in Jira and the Knowledge Base articles in confluence.
At least it should be a read-only access. But the requirement would be also a possiblilty to work offline and sync after going online.
If you want to take all those data offline, you should export them to a portable format that your staff member can carry on their laptops.
For Confluence, I guess you could export to HTML or PDF using the Scroll add-ons.
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