Is google analytics really necessary for Confluence?

This is a question extended past a previous question: https://answers.atlassian.com/questions/138365/not-clear-what-atlassian-urls-ports-are-being-accessed

We've come to notice that Google Analytics is accessed on most pages where one would wonder why it's needed (i.e - creating a new page, accessing a blog, etc). Is it really necessary to have google analytics to be used for Confluence to work? Is there any way we can have it disabled in the plugins list? We are not using the direct Google Analytics plugin, by the way.

Thanks for your time!

3 answers

1 accepted

This widget could not be displayed.

Hey Alex,

Some of our customers that have Google Analytics loaded on page creation, etc. have the Google Analytics script loaded via Confluence Admin >> Custom HTML or in one of the layouts in Confluence Admin >> Layouts (but Custom HTML is more common). To disable it, simply remove the GA script from the layout/customHTML.

I'm not sure what GA is used for, but for regular Confluence usage: Not Required

Foogie

Yup ... it was exactly in the Custom HTML. Thank you!

This widget could not be displayed.

Google Analytics tracking in terms of page usage is not bundled with Confluence last I knew.. so if you are seeing this on pages, etc, someone set it up on your instance. Perhaps your admin set this up? Maybe you have the Google Analytics for Confluence plugin installed.

==

WRT the reference on the other thread, that is abt GA tracking on plugins for Marketplace I believe. That would be different.

You pose a good question for Atlassian on that one - in terms of Marketplace tracking with that access?

This widget could not be displayed.

Alex,

No GA isn't necessary to run Confluence, it's completley seperate from it. So someone has had to add this to your system for it to be there.

It's a very useful tool though as you can track a whole variety of behaviours, including what people are searching for and what terms they use to find info.

If you want to get the most out of it, get some proper training on it. It can provide almost limitless amounts of info, all of which can be presented in a variety of different but similar ways. It does have help and a forum, but I wouldn't rely on either of these; forum answers are few and far between, and the help is often out of date.

My advice is to get some training from an expert and you'll be fine.

Cheers.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

343 views 2 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you