Invalid credentials

When i wanted to login y get this message.

3 answers

0 vote

Sounds like you have forgotton your password?

Thanks for your answer but the password is good (I'll answered for a new one).

I ve test the trial version of confluence cloud and the i paid after de deadline.

since the payment, i could not access to my atlassian site...

The password on your Cloud maintenance account may not be the same as the one on your Confluence instance. Invalid credentials really does usually mean "wrong password" or "wrong user id". Have you got into it successfully before, or is this your first usage?

You re certainly right.

 

I can connect on the maintenance site (https://my.atlassian.com/product).

and see that I've got the license for Atlassian OnDemand (Monthly Payments)

The only way i see to manage users are with the option : Proceed to Site Administration

witch redirect me to my confluance site  https://artemys.atlassian.net/login where i coulnd't login.

I succeed login to that site during de trial period.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

551 views 20 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you