Invalid credentials

When i wanted to login y get this message.

3 answers

0 votes

Sounds like you have forgotton your password?

Thanks for your answer but the password is good (I'll answered for a new one).

I ve test the trial version of confluence cloud and the i paid after de deadline.

since the payment, i could not access to my atlassian site...

The password on your Cloud maintenance account may not be the same as the one on your Confluence instance. Invalid credentials really does usually mean "wrong password" or "wrong user id". Have you got into it successfully before, or is this your first usage?

You re certainly right.

 

I can connect on the maintenance site (https://my.atlassian.com/product).

and see that I've got the license for Atlassian OnDemand (Monthly Payments)

The only way i see to manage users are with the option : Proceed to Site Administration

witch redirect me to my confluance site  https://artemys.atlassian.net/login where i coulnd't login.

I succeed login to that site during de trial period.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

68 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you