I am trying to install Confluence in our local network, but my.atlassian.com is refusing to recognize the server ID that is given by the installation Wizard running on our local network. I have carefully checked and repeatedly rechecked the server ID to confirm that both source and destination match each other. This error on Atlassian's part is roadblocking our attempts to install Confluence.
Hi Jim. We've updated our support offering for Server Starter licenses on July 10, 2017. Support is provided exclusively through our online community and all responses are public: https://www.atlassian.com/blog/announcements/support-for-server-starter-10-user-licenses
Thanks for sharing your concern. We will revisit the message you see in support contact form when entering your Server Starter SEN to make it more clear that all questions and answers are public. As I see your initial screenshot has already been removed by moderators.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs