It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Installing Office Connector plugin v1.18 in Confluence 3.5 fails as it tried to install v1.15?

Robert Matthews Jan 09, 2014

We just installed Confluence 3.5 and found the Office Connector plugin was not included. We located the latest version of the plugin for Confluence 3.5, but when installing the plugin an error displays recommending to check the logs. The Plugin manager screen shows the plugin grayed out. When viewing the selection in the Plugin manager screen the version that was added is 1.15 even though version 1.18 was downloaded and installed. How can I enable this plugin on Confluence 3.5?

1 answer

0 votes
Jing Hwa Cheok Atlassian Team Jan 10, 2014

Hi Robert,


I believe the office connector 1.15 is the plugin which is bundled with your Confluence 3.5.x. As you know, there is an error when you try to install the latest supported office connector for your Confluence. This lead me to believe that the office connector 1.18 was no installed successfully in your Confluence.

The reason why the office connector 1.15 is disabled and office connector 1.18 installation fail will require a bit more investigation.

Do you mind to look at your logs? it will probably give you some idea why the installation fail.


Regads,

Jing Hwa

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

1,297 views 8 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you