Insert 'User Profile' Macro can't find username

Hi Guys, 

I have a few users who are active inside JIRA but when anyone tries to use the "Insert 'User Profile' Macro" a bunch of the usernames are not found. 

I have compared permissions of the usernames that return a result and those who don't and some even match completely.

Unable to find anything on Google. Any ideas?

JIRA Version: Standalone 6.2 Build 6252

1 answer

0 votes
Boris Berenberg Community Champion Jan 12, 2015

Do those users have the Browse Users global permission?


The two users I am testing with both have that permission. 

I am an administrator of JIRA and I still can only select some of the users when trying to fill in the field, others simply do not show up. I was thinking it may of been a permissions issue to start but now it looks like it may be an issue with the database. 

Boris Berenberg Community Champion Jan 13, 2015

This profile macro? This is in Confluence, not JIRA. There is no specific permission which would restrict this. I would try and rebuild your index.

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