A user of ours cannot add a web link to a page because the Insert button remains disabled after adding the link to the link field.
The user is:
Can edit the page by changing text, and can do so on other pages within the space.
I've checked all the permissions from the top down and am happy that there is nothing to stop this user from adding the link. I tried it myself and there was no problem.
Has anyone else come across this problem?
We're using 5.9.9, Server.
The user found out that if they remove the last character from the URL that they pasted in, this enabled the Insert button. They then added the last character back and the Insert button still worked and they were able to save the changes.
This strikes me as very odd. I have added and edited 100s of links in Confluence and never had this issue. So is this issue user-specific?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG