In a (template) meeting report I am not able to choose every user as an attendee using "@"

In user adminstration and space administration there are users with exact the same role and authorization. One of them can be added to the attendence list, the other one not.

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Ann Worley Atlassian Team Jun 15, 2017

Does the user not appear on the dropdown when you at mention them or can you somehow not add them after they are found on the list. If the latter, is there an error message?

If some users are not showing up in the dropdown it may be time to reindex or reindex from scratch.

 

Thanks for the answer. I am using Confluence in the cloud, are admin and do not have these reindex options in my menu.

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