Thanks for the one word response Milo! I actually found the import menu options...they're kind of hidden off to the right.
I was able to import my project and will present Confluence to upper management later this week to decide on our content management solutions. Is it possible to get an extension to the 7 day trial?
Also, how would you rate your customer service?
Customer service is pretty good, but keep in mind that first and second level support is email only, and only if the issue can't be solved by email will it potentially go to phone support, though sometimes level three support is also email.
And while they are usually very quick to answer, sometimes you have to hit the Escalate button, which is a bit of a misnomer as it doesn't send the ticket to the next support level, but merely flags it so that support gets back to you sooner.
All that said, any issue I've had, and some were pretty extreme (and sometimes self inflicted), they've always managed to solve.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
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