Import text file - special characters not supported

Hi all,

When I use the 'Import a text file' feature, I get wrong symbols instead of special characters like letters with accent:

 

wiki-wrong-char.png

 

However, the file is encoded in UTF8, according to "Tools / Page Info" in Firefox.

Any idea to display special characters?

 

1 answer

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Chuck Talk Atlassian Team Feb 17, 2016

I would recommend opening the file in Notepad ++ to verify the file encoding (as a secondary measure for what Firefox is reporting) and then I would also check the file encoding in your Confluence as described in Troubleshooting Character Encodings to insure that Confluence itself is setup correctly as UTF-8 (recommended), as it may not have the correct character encoding set in the environment.

I do hope that information is helpful.

Sincerely,

Chuck

Thanks for your feedback.

Notepad++ confirms the file is in UTF8.

I've run the encoding test in /admin/encodingtestrun.action and everything is ok except the last part: for "Detect whether the file system is mangling the file name when it is saved", I get this result:

The file name has been mangled

 

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