Import space issue, space already exists


Our goal is to export a space from a Confluence (5.6.6) Server solution to Confluence Cloud, and I'm having a issue with the import. This is what I've done:

  • Exported old space from Confluence Server
  • Uploaded the export file to WebDAV
  • Chose the uploaded file (around 400 mb) under the menu "Import Spaces"

After a halv a minute or so I get this error message:

image2016-1-21 12:22:56.png

I had a space with the name ARKIV earlier, but deleted it to make the key available for the import. It no longer show up under "all spaces".

However, if I modify the URL to, I get this error:

image2016-1-21 12:25:46.png

While I expected to get this error:

image2016-1-21 12:26:14.png

If it is relevant, we also have JIRA cloud under the same account. The JIRA project with key ARKIV is also deleted.

  • May it be that the cloud solution needs a day or so to reindex?
  • Am I doing something wrong?

Thanks for any help,



1 answer

0 votes



There's a easier workaround :

     1.  Access to your backup folder > open up with your favorite text editor > search for the space key 'ARKIV' > locate 'ARKIV' and manually change the space key to something else. (eg : 'ARKIV(1)') 

    2.  Import.


Hope this helps.


Thank you @Jonathan Soo Wai Hou. I tried what you said, but end up with this error message:

image2016-1-22 9:58:31.png

Should I change all references in the entities.xml as well? I find these two types of references:

<property name="context"><![CDATA[ARKIV]]></property>

I'm not too technical, but would it work to change it to this setting?

<property name="context"><![CDATA[ARKIV(1)]]></property>

Thank you

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