I recently tried to perform a backup action of my confluence system on a seperate server ( or more, a seperate machine with linux on it). I installed the same Confluence version that the backup was made on, put the backup in the restore folder, started it, and then just got an
"Import failed. Check your server logs for more information. Could not roll back Hibernate transation"
Error. Since I am not very good with these kind of errors, nor do I understand the log files, could you help me to find the source of the error? =) Google just told me that it might be a problem with the SQL Version, but since it did not install any of such, I do not know where the error lies...
Some more information: its Confluence 5.6.3 Server Edition, 64 bit
Thanks in advance!
There are several possible causes for XML backup issues, and to be honest, the possibility of failures in this process is pretty high. We always suggest using the Production Backup Strategy to migrate content between different instances of Confluence.
Also, troubleshooting XML backup issues require log analysis to understand what might have caused the issue, so I'd suggest you raise a support ticket at support.atlassian.com for this issue.
It could be a memory error as you can check in the following documentation:
You could check your logs and see it if indeed is that .
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs