Import .CSV and create multiple knowledge base pages in Confluence



A client have exported data from another system to a .CSV and want to import the information to confluence and use as knowledgebase in JIRA Service Desk. Do anyone know if its possible to import a .CSV and create multiple pages in Confluence to use as knowledgebase and how to do this in the simpelest way?

Thanks in advance! 

1 answer

0 vote

CSV isn't really a suitable format for text based documentation.

Without knowing how it's been formatted and structured, it's hard to make a recommendation, but my initial instinct would be to convert it into a set of word documents and import them.  The second one would be to script something to parse the csv into pages and use REST calls to create the pages.

He, like myself, is probably looking for a way to import a knowledgebase from salesforce into service desk. Unfortunately, the only way to get every solution out of salesforce is by CSV or XLS report. Whether CSV is Ideal or not it's what we've got to work with. At least for my company, the ability to import the existing KB is a deal breaker in the decision on which ticketing system to switch to.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

370 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you