Images disappearing in balsamiq mockups

When editing balsamiq mockups between users (i.e. mockup created by one user and edited by another) images within the mockup disappear (although they remain uploaded). The user who wants to edit the mockup needs to add each image again. This happens with both Firefox and Chrome.

3 answers

Hi Manu,
Sorry for the snag.

We are trying to reproduce the malfunctioning you reported.
Which version of Confluence and Mockup plugin are you using?

Balsamiq: 2.2.10

Confluence: 4.2.7

Hi Manu,

We have tried to replicate your scenario, but in our tests everything works fine.

Can you please record a screencast describing your malfunctioning using our tool?


Can I send you a mail with the screenshots?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,115 views 59 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you