It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Image thumbnail no longer available after drag and drop

After I drag and drop the image to description field, it automatically added full size image, not a thumbnail image (Attached screenshot).  If I add image by clicking attachment button and select the image from the list, image is added as thumbnail. I would expect by default, it always inserts image as thumbnail.  Please correct me if I am wrong.  Much appreciate for your help.

 

- Jira Version: 8.4.2, Build: 804003

- Attachment is enabled.

- Enable Thumbnails is ON.

 

Drag and drop: No thumbnail image.

NoThumbnail.png

Insert by clicking attachment button from Description editor: thumbnail image.Thumbnail.png

 

1 answer

Hi @kennethkong2019 

Your attachments are showing in the TEXT view, therefore no thumbnail. Try changing the view to Visual

 

-Mike

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

Convert your old pages to the new editor

Hey Community 👋, Following the recent release of the new editor, we will be releasing the ability for users to convert existing pages from the legacy editor to the new editor. We’ve been resp...

1,382 views 17 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you