Image Slider License Issue

Hi

I have just installed the Image Slider Add-on and paid for a starter licence, installed the license. When trying to access it displays

"Sorry, but we cannot find the required licensing support to execute the requested operation. Please ensure that the Plugin License Storage plugin is installed and enabled. Restarting this plugin should resolve the problem."

Thanks

2 answers

1 accepted

Thanks everyone. The issue has been resolved with the upgrade to the UPM. This had to be done manually as the auto-upgrade option was failing. Once installed, we were away.

Thanks

Hi Peter,

It seems that you need to install the https://marketplace.atlassian.com/plugins/com.adaptavist.plm.plugin.plm-plugin in order to apply the license. You can check by going through Browse > Confluence Admin > Manage Add-ons, and try to find something familiar like "Plugin License". If that doesn't work, you can contact the plugin vendor through here:

Simple Software
Switzerland

info@simplenia.com

Cheers,

WZ

Thanks William,

Yes, we have installed the Licence Manager - still to no avail. Shall try the Vendor

Cheers

Hi William

The Plugin License Storage plugin is an official plugin from Atlassian to provide licensing support for the Marketplace and should be bundled with the UPM (Universal Plugin Manager). The PLM (Plugin License Manager) is a third party plugin from Adaptavist used to license their own plugins and has nothing to do with the Image Slider plugin.

Cheers
Remo

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

63 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you