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I've been having troubles with the Collaborative editing

I've been having the same error for days with my team Collaborative editing and I read in logs that it's because of Sockets but I don't find any solution for it. I tried reinstalling Confluence from scatch and the problem continues, I also tried increasing the memory of the JVM and nothing,

When my team work on the same document, we find the same error: 

https://mega.nz/folder/vYpyAYra#7H9RnaFRVt-6mFLhExTx6Q

 

Do you have any possible solution?

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