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I suddenly got kicked out

I see "We couldn’t log you in" page all of a sudden...


Can you help?Screen Shot 2021-05-19 at 11.36.03 AM.png

2 answers

1 accepted

1 vote
Answer accepted

There might be a conflict if you are using a different account from within the same domain in that browser session. Could that be the case?

Actually it is!! So in our company we have two different tenant... Wondering how I can resolve this issue. Safari seems to work poorly compared to Chrome...

1 vote
Vero Rivas Community Leader May 19, 2021

Hi @Youna Choi 

   Make sure you are entering the correct credentials, otherwise you can always contact the administrator of the instance (if it is not you), as a last option you can contact Atlassian support


so I tried the same pw on Safari and it works. But Chrome, after it's not!


Also on Chrome, figma embedding worked but on Safari it's not...

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