I received an email that our team has reached its 250 GB storage limit, how is that possible?

[Noah Taubman]

As the title says, I received an email that our team has reached its 250 GB storage limit, but our confluence site is basically empty. How did we reach 250gb and is there a place I can see a rundown of where this space is being displaced?

[adams.laborde]

We received a similar email today. When we checked, we found we were using around 124MB out of our 250GB limit. I'm guessing something caused those emails to be sent out in error. That said, here's an article that shows you how to find that info if you are a site admin:

https://confluence.atlassian.com/cloud/storage-for-jira-and-confluence-873871366.html

[Hana Kučerová]

Hi Noah,

maybe you can try to export all data from Confluence using Backup manager. Then check the file sizes, especially the attachments folder.