I receive "Your Work is safe, but there's an issue" error

[김하신]

Hi team,We are facing an issue where we are trying to publish a new page, but gives us an error messsage saying 'Error converting ADF to storage format'.We understand that this may be due to having same page name, but this is not the case for us. Could you kindly look into this issue? (Also, this is happening to all my team members' accounts, so I assume this is not an account-based issue)

[Pavel Junek]

Hi @김하신,

It seem the same error, which are described in another Atlassian Community thread- I continue receive "Your Work is safe, but there's an issue" error.

Pavel

[김하신]

hi, @Pavel Junek 

We've already checked it, but we still have the same issue.

after reading I continue receive "Your Work is safe, but there's an issue" error.

we understood that this maybe due to having same page name, but this is not the case for us. Could you kindly look into this issue again? 

[Pavel Junek]

Hi @김하신 ,
I am not Atlassian support. This is a public discussion forum that is based on helping Atlassian app users to other Atlassian app users :). I do not have access to your cloud and possibly to the application logs.

Please create a ticket at https://support.atlassian.com/ 

Thank you

Pavel

[김하신]

@Pavel Junek Thank you !