• Community
  • Products
  • Confluence
  • Questions
  • I need assistance with a new instance of OnDemand confluence for a new customer - we have gone thru the buy route and have a receipt - but now can't link a trial start

I need assistance with a new instance of OnDemand confluence for a new customer - we have gone thru the buy route and have a receipt - but now can't link a trial start

I need speak to a real person to assist with the install of a new ondemand confluence instance

2 answers

1 vote
Mauro Badii Atlassian Team Mar 10, 2014

Hi David,

For support feel free to create a request at support.atlassian.comwhere you'll be assisted :)

Answers.atlassian.comis for general usage and configurations Q&A by the community.

Cheers,
Mauro

Problem is now solved - solution was to can the buy option (refund invoice) open the instance via the free trial option and start afresh. Dont know why the buy now option is offered if it enters in a path that is problematic.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,548 views 25 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you