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I need Atlassian support to shutdown a confluence page with a malicious link.

Graeme Barrie
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February 16, 2024

Does anyone know how to get in touch with support at Atlassian?  I'm working with a client and they discovered that someone created a free confluence account as their company and using it in an email scam.  The confluence page has a link to another site that is capturing credentials.  My client did not create this page and we need it shut down.  How can we do this?

Thanks,

Graeme

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 16, 2024

Welcome to the Atlassian Community!

Please forward any malicious email to abuse@atlassian.com - no need to put any explanation in it, just the email is enough.  They won't reply, but I know a human will look at the source site and get it shut down if it is malicious.

You should also report individual users this way, but you will need to include the email address that you're getting the scam mails from.  If they have an atlassian account, that can be shut down.

If the malicious site is not an Atlassian site, then I'm afraid there is nothing we can do.

Graeme Barrie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 16, 2024

Thanks for the assistance!

 

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