Amy, I am not clear on where the user is not showing. Is it in the Who field when you try to add her to an event? If that's the case, please try reindexing from this guide, and if that doesn't work, rebuilding the content indexes from scratch as described in How to Rebuild the Content Indexes From Scratch on Confluence Server.
I attended Atlassian Summit 2019 and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...
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